PLEASE CONTACT US AS SOON AS POSSIBLE
IF SOMETHING WRONG WITH ITEM
OR YOU ARE NOT SATISFIED WITH IT
WE'LL DO OUR BEST TO RESOLVE THE PROBLEM.
PLEASE INCLUDE WITH YOUR CORRESPONDENCE ONE OF THE FOLLOWING INFORMATION:
AUCTION ITEM NUMBER, ORDER OR INVOICE NUMBER, FULL NAME USED DURING CHECKOUT.
ALSO, CONTACT US WITH ANY COMMENT OR SUGGESTION. YOUR FEEDBACK IS VITAL TO US.
60 days Warranty
We hope you'll be happy with your order. However, if you are not satisfied, we will exchange the item(s) or refund your money within 60 days of receipt of your package. Please recognize that this is used part, therefore, it could have some typical signs of wear (refer to Item's Description). Our warranty does not cover appearance of the item. Only mechanical and electrical parts of the item are covered.
Full Refund or Exchange at our expense if:
1) Item arrived damaged or does not function properly
2) Shipping department mistakenly sent Wrong Inventory
CONTACT US BEFORE SENDING ITEM BACK
Partial Refund or Exchange at your expense if:
1) You made mistake and bought incompatible item based on your assumption or incorrect information from other sources rather then our description (Example: you have BOSE, Infinity, Premium, JBL, etc. sound system and assumed that regular sound system radio will work. In most cases we try to add as much as possible information about differences between models, systems, years, etc. Look for "ATTENTION..." portion in item's description that should explain differences.
2) Model and Year of your vehicle is not mentioned in description - designs of many radios might look alike, yet, they made for specific vehicles and will not interchange with others.
3) Purchased radio in order to adapt into vehicle not mentioned in description and found out that it cannot be done.
4) Not satisfied with your order for any reason other that item being damaged.
3) No longer need the item.
CONTACT US BEFORE SENDING ITEM BACK. IF EXCHANGE DESIRED - YOU WILL HAVE TO SEND BACK THE ORIGINAL ITEM AND PAY FOR SECOND SHIPPING. IF REFUND DESIRED - YOU WILL HAVE TO SEND BACK THE ORIGINAL ITEM. PARTIAL REFUND CALCULATION = Purchase Price - Shipping - Auction Fee (if applicable)
NOTE: if Free Shipping was offered during Auction and you purchased item with Free Shipping, we will deduct actual shipping paid by us from total.
Example: Purchased Price was $50 which included Free Shipping. If refund desired for any reason other then item being damaged, we will deduct actual shipping paid by us, let's say $10.65 You will get refund $50-$10.65=$39.35
Due to high International shipping rates only purchase price is refundable. Shipping is not refundable. Please assume the possibility of loosing money on shipping. Do not buy if you disagree. There will be no acceptations.